I am a member of a higher education institution that has decided to create an Assessment and Quality Office aiming at implementing some procedures and practices in this area. Does the Agency for Assessment and Accreditation of Higher Education intend sending the institutions some guidelines about the norms to be complied with in these processes?

The Agency prepared a study on this subject in 2010, available online, which includes a set of reference points for internal quality assurance systems aiming at supporting and guiding HEI in the design and development of their quality systems. An Institutional Audit Process was meanwhile developed to assess and certify HEI’s internal quality assurance systems on a voluntary basis. A Manual for the Audit Process was approved in July 2011, specifying not only the reference points but also the target areas and the criteria to be adopted in the audit process.